Workplace: On-site

Responsibilities:

Lead a POD of specialists and analysts within the Managed Services environment, ensuring timely and accurate delivery of AML-related tasks in alignment with engagement SLAs and KPIs

Supervise and coach POD members providing guidance and support, reviewing work for quality and completeness, providing actionable and documented feedback, and resolving policy and procedural queries

Oversee AML operational delivery including transaction monitoring, alert reviews, and case investigations, ensuring adherence to regulatory standards and client expectations

Develop and maintain SOPs and user guides to support consistent AML delivery practices across PODs

Collaborate with internal leadership and client stakeholders to identify and mitigate delivery risks, escalate issues, and implement corrective actions

Prepare and present status reports to clients and Lead Specialists, highlighting POD performance, AML metrics, and operational insights; act with agility to support engagement-specific requirements, ad-hoc client requests, or procedural shifts as deemed necessary by project leadership to ensure seamless service delivery

Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment

Qualifications:

Minimum three years of recent experience supporting client engagements in an operational or delivery capacity; minimum three years of experience supervising or managing delivery teams

Bachelor’s degree from an accredited college or university is required.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Demonstrated expertise in AML operations, including transaction monitoring, alert handling, and case management

Strong project management skills with the ability to lead teams in a target-driven environment

Excellent verbal/written communication, presentation, and analytical skills